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Live Chat Pricing Starter: Team: Business: Enterprise: 9 Further pricing information What I liked: Their numerous integrations that let you connect the chat with your newsletter tool (ex. Where they should improve: Prices are a bit higher than most of their competitors.
Also, I didn’t find a really good way to set it up on a multilingual website.
Try it for free (2 weeks trial) A few Important live chat terms: Chat console: this is your control center.
You will answer chat requests, monitor your live website users and more.
Also there are better providers when it comes to a multilingual setup.
It seems to work well for them: they haven’t switched back to email since enabling their live chat almost 2 years ago. Users can type in it, and you can see and reply from your own backend.Next to their polished chat console, there are apps for PC/Mac as well as i OS and Android. Also, they are experimenting with a chatbot (Bot Engine), which I find exciting.