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For example, mine shows "Windows Vista Home Premium" at the top of the dialog box.
If I had a 64-bit copy of windows it would show "Windows Vista Home Premium x64." If your copy of windows shows "x64" at the end, then you have a 64-bit windows system. On the top-left of the Control Panel window, you will have an option to select "Classic View."Click on "Classic View." This will display a number of applications in the control panel window. Under the "General" tab, it will display your copy of windows.
If this is the case I will be more than happy to help you find one that will work. Exclamation points indicate problems with that device and/or driver. Bell There is only one device showing with no explanation mark:3Com 3C910 Integrated Fast Ethernet Controller (3CS0H0100B-TX Compatible). I realised that the anti-virus software (AVG Free) appears to not be working at all and has not updated properly for a while.
Let me know what you find or if you need me to explain anything in more detail. The link I provided you with earlier should have a working driver for your device. Uninstall the current driver and software associated with your device. I tried to uninstall the programme and it wouldn't let me uninstall.
However, my PC will not connect to the internet with it.I got Windows to try and diagnise the problem again, it asked me to shut down and restart the modem, which I did.